Privacy Policy

Privacy Policy

This privacy policy explains how Focus Frame processes personal data when you use baskettentfox.click, make an inquiry, book product photography services, or receive edited files and related communications.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Privacy Contact

Contact Information

Email contact
support@baskettentfox.click
Telephone contact
+966 51 309 1261
Postal address
8046, شارع الاربعين, جدة, SA
Privacy contact
Contact Page

Use the contact details below for privacy questions, requests, or complaints about this notice.

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in limited circumstances and ask about the handling of your information.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To exercise a privacy right, provide enough information for us to identify the relevant record and assess the request. We may need additional details to confirm identity, protect confidentiality, or determine whether an exception applies under law.

Requests are reviewed with reasonable verification before any action is taken.
Data Retention

Data Retention

We keep personal data only for as long as needed for the relevant inquiry, booking, production, delivery, accounting, dispute handling, or legal compliance purpose. When data is no longer required, we delete it, anonymize it, or archive it in a limited form where retention is necessary.

Retention is based on business need, legal obligations, and the practical lifecycle of each project.
Policy Updates

Changes to This Policy

If we make material changes, we will update the notice on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.

We may revise this notice when our practices, services, or legal obligations change.
Processing purpose

How We Use Data

Personal data is used to respond to inquiries, assess product counts and style requirements, prepare quotes and delivery plans, coordinate drop-off or courier intake, manage bookings, produce and review photography, deliver edited files, handle payments, maintain records, support security, and meet legal or accounting obligations.

We process data only for purposes connected to the studio relationship and website operation.
Sharing partners

Service Providers

We may share personal data with service providers that support website hosting, communications, file delivery, payment processing, storage, and related administrative functions. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational partners receive only the information needed to perform their role.
Legal basis

Legal Disclosures

We may disclose personal data to courts, regulators, law enforcement, or other public authorities when required by law, to respond to lawful requests, or to protect our rights, customers, or operations.

Legal disclosures are limited to what is necessary in the circumstances.
01

Data We Collect

We may collect contact details, inquiry content, booking information, product counts, reference materials, shot lists, delivery instructions, payment-related records, proof review comments, and file delivery preferences. Where relevant, we also process technical data such as device and browser information, log data, and basic usage details from the website.

The data we collect depends on the inquiry, booking, and delivery steps you use.
02

How We Collect Data

We receive personal data from contact forms, email, planning calls, booking and delivery communications, and product intake arrangements. We also generate data from session planning, proof gallery review, file naming, delivery tracking, and website operation logs.

Some data is provided directly, while other data is created during studio and website use.
03

Cookies We Use

Cookies may include strictly necessary cookies for core site functions, preference cookies that remember basic settings, and analytics cookies that help us understand site performance and usage patterns. We do not rely on cookies to collect more information than is needed for these purposes.

We use a limited set of cookies and similar technologies for site operation and basic analytics.
04

Cookie Controls

You may block or delete cookies through your browser settings, and some browsers allow you to limit certain tracking features. If cookies are disabled, parts of the site may not function as intended, including form handling or preference storage.

Cookie settings can usually be adjusted through browser controls and similar tools.